Return Policy

We accept returns of eligible items postmarked within 30 days of the delivery date. Returns received after the 30 days will not be accepted. All U.S. returns are eligible for FREE return shipping when ReDo is purchased at checkout for $1.98 (first item) plus $1 for each addition item up to $5.98 (Note: We are not able to retroactively add ReDo once an order has been processed). When shipped via a PinkBlush pre-paid label, a $7.98 fee will be deducted from your refund amount. Refunds are issued to your original payment method or in the form of PinkBlush Store Credit, via eGift Card. Refunds cannot be issued to alternate cards or different forms of payment.

Items Not Eligible For Refund Or Store Credit

Returns received after 30 days of the original order delivery date
Original shipping charges & fees
PinkBlush eGift Cards
Giveaways or promotional items with retail value
Returns received in damaged/worn condition
All accessories, scarves, intimates, photoshoot gowns, skincare, bags and clearance items are final sale and not eligible for returns or exchange
Final Sale items cannot be returned, refunded or exchanged

Refund Methods + Exchanges

Refunds are issued to your original method of payment or in the form of PinkBlush Store Credit, via eGift Card. Refunds cannot be issued to alternate cards or different forms of payment.

PinkBlush Store Credit, via eGift Card -If you choose to receive your refund via PinkBlush Store Credit, you will receive an email with your PinkBlush eGift Card within 3-5 business days after your package is received. If you are returning items that were paid for using an existing PinkBlush eGift Card, you will be issued a new PinkBlush eGift Card with an updated balance.
NOTE: PinkBlush eGift Card balances cannot be transferred to credit cards or to any other methods of payment (Amazon Pay, Apple Pay, Android Pay, Paypal, etc).
Original Method of Payment - You will receive a refund to your original method of payment within 3-5 business days after your package is received.
Combined Payment Method (PinkBlush eGift Card + Other Payment Methods) -If you used a PinkBlush eGift Card combined with another payment method, we will first refund the total amount charged to the alternate form of payment. The remaining balance will be returned to you via your original PinkBlush eGift Card.
Exchanges -At this time we are only able to offer exchanges for the same item and same color in a different size. Exchanges are offered for all returns based on inventory availability and will be offered at the time of return submission. Exchanges through ReDo are currently only available on U.S. orders and will be shipped via Standard Shipping.

Multiple Order Returns

Please process each order individually in the return center.

Damaged Items

Please contact Customer Service prior to returning the item so that way may assist you with your order!

Excessive Return Policy

PinkBlush reserves the right to limit or refuse service to customers that show excessive return activity, which is defined as:

Customer’s lifetime order value exceeds $2,000 combined with a return rate of 80% or more.

Return rate is calculated as the dollar amount of returns divided by the dollar amount of purchases over the same period. Customers that fall within the above criteria will be subject to a modified return policy, which may include but is not limited to, store credit only for returns, ineligibility for free returns, refusal of orders, and charge a restocking fee for returns.

Order and return history can be viewed by going to your order history.